Income Security in the On-Demand Economy: Findings and Policy Lessons from a Survey of Crowdworkers

Income Security in the On-Demand Economy: Findings and Policy Lessons from a Survey of Crowdworkers
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按需经济中的收入保障:众包工作者调查的结果和政策教训

DOI:
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发表时间:
2016
期刊:
影响因子:
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通讯作者:
Janine Berg
Janine Berg
中科院分区:
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文献类型:
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作者:
Janine Berg

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本文评估了许多关于按需经济中工作的假设的有效性,并分析了为改善工人收入保障而提出的建议是否足以弥补当前的缺陷。它借鉴了 2015 年底在亚马逊 Mechanical Turk 和 Crowdflower 平台上对众包工人进行的一项关于工人就业模式、工作经历和财务安全的调查结果。在此基础上,分析众包工作者对平台的经济依赖程度,包括以众包为主要收入来源的工作者比例,以及他们的工作条件、众包过程中遇到的问题以及整体收入保障。根据这些发现,文章提出了一种组织工作的替代方式,可以提高众包工作者的收入保障以及众包的整体效率和生产力。
This article assesses the validity of many of the assumptions made about work in the on-demand economy and analyses whether proposals advanced for improving workers' income security are sufficient for remedying current shortcomings. It draws on findings from a survey of crowdworkers conducted in late 2015 on the Amazon Mechanical Turk and Crowdflower platforms on workers' employment patterns, work histories, and financial security. Based on this information, it provides an analysis of crowdworkers' economic dependence on the platform, including the share of workers who depend on crowdwork as their main source of income, as well as their working conditions, the problems they encounter while crowdworking and their overall income security. Drawing on these findings, the article recommends an alternative way of organizing work that can improve the income security of crowdworkers as well as the overall efficiency and productivity of crowdwork.