Patient Ombudsmen in seven European countries: an effective way to implement patients' rights?
Patient Ombudsmen in seven European countries: an effective way to implement patients' rights?
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DOI：
10.1163/157180903772757812
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发表时间：
2003-12-01
影响因子：
0.8
通讯作者：
Mackenney, Stephen
中科院分区：
文献类型：
--
作者：
Fallberg, Lars;Mackenney, Stephen
一些国家采用”监察员”一词来描述旨在保护对公共部门机构提出申诉的公民个人利益的行政制度。这种保护的表现方式因国家而异，取决于许多因素，尤其是每个国家的历史和文化差异。在保健这一具体领域，监察员管辖权的出现是一个相对较新的现象，其目的和目标略有不同。本文旨在概述患者监察员的作用，因为它是在七个国家的系统：奥地利，芬兰，希腊，匈牙利，以色列，挪威和英国。这些不同国家所采取的方法在”保护患者“一文中有更详细的介绍
The term" Ombudsman" has been adopted in a number of countries to describe an administrative system with the aim of protecting the interests of the individual citizen who complains against a public sector body. How that protection manifests itself varies markedly from country, depending on many factors, not least the historical and cultural differences of each. In the specific field of health care, the advent of jurisdiction for the Ombudsman is a relatively recent phenomenon with slightly different aims and objectives. This article aims to give an overview of the role of the Patient Ombudsman as it is in seven national systems: Austria, Finland, Greece, Hungary, Israel, Norway and the UK. The approaches taken in these different countries are examined at greater length in" Protecting Patients