WHAT CHARACTERIZES EFFECTIVE MANAGEMENT TEAMS? A RESEARCH-BASED APPROACH
WHAT CHARACTERIZES EFFECTIVE MANAGEMENT TEAMS? A RESEARCH-BASED APPROACH
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DOI：
10.1037/cpb0000098
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发表时间：
2017-12
期刊：
影响因子：
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通讯作者：
Henning Bang;Thomas Nesset Midelfart
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文献类型：
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作者：
Henning Bang;Thomas Nesset Midelfart
大多数组织使用层次结构中不同级别的管理团队来监督和协调其业务。这样的团队通常会做出决策、解决问题、协调任务并相互通报情况，并且他们可以强烈影响组织的绩效。因此，确定与有效管理团队绩效相关的因素至关重要。根据对 20 世纪 80 年代初至今管理和决策团队的国际研究的回顾，我们发现了许多对管理团队的有效性似乎很重要的变量。这些变量分为 4 类：（a）输入因素，这是团队及其环境的相对稳定的特征（团队目的、团队任务、团队规模、团队组成和奖励系统）； (b) 过程因素，指团队如何工作（达成目标、集中沟通、处理任务和关系冲突、对话沟通、政治行为、行为整合、外部关系、团队学习行为、团队领导力）； (c) 紧急状态，即团队成员互动中出现的认知、动机和情感状态（团队心理安全、团队凝聚力和职能团队规范）； (d) 产出因素，描述团队取得的不同类型的成果（任务绩效和个人福祉和成长）。在本文中，我们讨论了每个变量背后的实证研究以及这些变量如何与管理团队有效性相关。
Most organizations use management teams at different levels in the hierarchy to oversee and coordinate their businesses. Such teams typically make decisions, solve problems, coordinate tasks, and keep one another informed, and they can strongly influence the performance of an organization. Hence it is vital to identify factors that are associated with effective management-team performance. Based on a review of international research on management and decision-making teams from the early 1980s through today, we have identified a number of variables that seem to be important for the effectiveness of management teams. The variables are organized into 4 different categories: (a) input factors, which are relatively stable characteristics of the team and its environment (team purpose, team tasks, team size, team composition, and reward systems); (b) process factors, which refer to how the team works (meeting goals, focused communication, handling of task and relationship conflict, dialogical communication, political behavior, behavioral integration, external relationships, team learning behavior, and team leadership); (c) emergent states, which are cognitive, motivational, and affective states that emerge from the team members’ interaction (team psychological safety, team cohesion, and functional team norms); and (d) output factors, which describe the different kinds of outcomes achieved by the team (task performance and individual well-being and growth). In this paper, we discuss the empirical research behind each of the variables and how the variables are associated with management-team effectiveness.