Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis
Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis
复制标题
DOI：
10.1037/0021-9010.88.4.741
复制
发表时间：
2003-08-01
影响因子：
9.9
通讯作者：
Weingart, LR
中科院分区：
文献类型：
--
作者：
De Dreu, CKW;Weingart, LR
本研究对关系冲突、任务冲突、团队绩效和团队成员满意度之间的关系进行了元分析。与过去的理论一致，结果显示关系冲突、团队绩效和团队成员满意度之间存在很强的负相关。然而，与学术研究和入门教科书中的建议相反，结果也显示任务冲突、团队绩效和团队成员满意度之间存在强烈的负相关(而不是预测的正相关)。正如预测的那样，在高度复杂的(决策、项目、混合)任务中，冲突与团队绩效的负向关系比在复杂程度较低的(生产)任务中更强。最后，当任务冲突和关系冲突呈弱相关而不是强相关时，任务冲突与团队绩效的负相关较小。
This study provides a meta-analysis of research on the associations between relationship conflict, task conflict, team performance, and team member satisfaction. Consistent with past theorizing, results revealed strong and negative correlations between relationship conflict, team performance, and team member satisfaction. In contrast to what has been suggested in both academic research and introductory textbooks, however, results also revealed strong and negative (instead of the predicted positive) correlations between task conflict, team performance, and team member satisfaction. As predicted, conflict had stronger negative relations with team performance in highly complex (decision making, project, mixed) than in less complex (production) tasks. Finally, task conflict was less negatively related to team performance when task conflict and relationship conflict were weakly, rather than strongly, correlated.