The empathic companion: A character-based interface that addresses users' affective states

The empathic companion: A character-based interface that addresses users' affective states
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DOI:
10.1080/08839510590910174
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发表时间:
2005-03-01
影响因子:
2.8
通讯作者:
Ishizuka, M
Ishizuka, M
中科院分区:
计算机科学4区
文献类型:
--
作者:
Prendinger, H;Ishizuka, M

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在本文中,我们报告了我们在开发基于情感字符的界面,即,识别和测量用户的情感信息并通过采用具体化的字符来解决用户情感的接口。特别是,我们描述了移情伴侣,一个动画界面代理,伴随着用户在设置的虚拟面试。该接口应用程序实时获取用户的生理数据(皮肤电导和肌电图),将其解释为情感,并以移情反馈的形式解决用户的情感状态。移情伴侣被认为是一种教育代理,支持求职者准备工作面试。我们还介绍了一项探索性研究的结果,旨在通过测量用户的皮肤电导和心率来评估移情伴侣的影响。虽然移情伴侣的整体积极影响无法显示,实验的结果表明,移情反馈对受访者的压力水平,而听到面试官的问题有积极的影响。
In this paper, we report on our efforts in developing affective character-based interfaces, i.e., interfaces that recognize and measure affective information of the user and address user affect by employing embodied characters. In particular, we describe the Empathic Companion, an animated interface agent that accompanies the user in the setting of a virtual job interview. This interface application takes physiological data ( skin conductance and electromyography) of a user in realtime, interprets them as emotions, and addresses the user's affective states in the form of empathic feedback. The Empathic Companion is conceived as an educational agent that supports job seekers preparing for a job interview.We also present results from an exploratory study that aims to evaluate the impact of the Empathic Companion by measuring users' skin conductance and heart rate. While an overall positive effect of the Empathic Companion could not be shown, the outcome of the experiment suggests that empathic feedback has a positive effect on the interviewee's stress level while hearing the interviewer question.