Twitter impact on a community trauma: An examination of who, what, and why it radiated
Twitter impact on a community trauma: An examination of who, what, and why it radiated
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DOI：
10.1002/jcop.22330
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发表时间：
2020-02-14
影响因子：
2.3
通讯作者：
Barthelemy, Juan J.
中科院分区：
文献类型：
--
作者：
Brown, Mary Ellen;Dustman, Patricia A.;Barthelemy, Juan J.
这项研究调查了Alton Sterling警官枪击事件后创伤的辐射影响。使用文本和空间方法收集、过滤和分析Twitter数据(#AltonSterling)。主要编码包括枪击事件发生后的30天内。总体而言，推文不是用来传达事实或中立信息的，而是以个人观点为主。直接的反应在很大程度上是基于恐惧和/或暴力。一个特别有启发性的发现是，地方领导层没有发出信息，也没有保持沉默。社交媒体可以是一种工具，既可以提供安慰信息以促进康复和健康，也可以传播炎症交流，使社区不和永久化，进一步分裂社区和群体，并增加再创伤的风险。当地组织需要制定协议，以便在社区创伤后主动使用社交媒体；社交媒体可以成为增强社区凝聚力、恢复和复原力的强大工具。
The study examined the radiating impacts of trauma following the officer-involved shooting of Alton Sterling. Twitter data (#AltonSterling) was collected, filtered, and analyzed using textual and spatial methods. Primary coding encompassed the 30-day period immediately following the shooting. In general, tweets were not used to convey either facts or neutral information, rather, personal opinions dominated. The immediate responses were largely grounded in fear and/or violence. One particularly illuminating finding was the absence of messaging and silence from local leadership. Social media can be a tool to either provide consolatory messaging to promote healing and health, or to spread inflammatory exchanges that perpetuate community discord, further fracture communities and groups, and elevate the risk of retraumatization. Local organizations need established protocols for using social media proactively in the aftermath of community trauma; social media can be a powerful tool for enhancing community cohesion, recovery, and resilience.