ShareBox: Designing A Physical System to Support Resource Exchange in Local Communities
ShareBox: Designing A Physical System to Support Resource Exchange in Local Communities
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DOI：
10.1145/3196709.3196763
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发表时间：
2018-06
期刊：
影响因子：
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通讯作者：
Matthew V. Law;Mor Naaman;Nicola Dell
中科院分区：
文献类型：
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作者：
Matthew V. Law;Mor Naaman;Nicola Dell
间接资源交换是指个人相互分享实物，但不获得直接利益（如付款），这种交换有可能增加社区获得资源的机会，减少消费和浪费，并促进社会联系。虽然社交技术可以在实现这一潜力方面发挥关键作用，但采用IRE服务的重大障碍已经出现，包括与信任，互惠和协调有关的问题。为了探索这些问题，我们设计并迭代了一个名为ShareBox的概念，这是一个通过智能锁盒实现IRE的系统。我们开发了ShareBox作为一个技术探针，遵循一套设计准则，包括：创建一个物理虚拟系统，实现异步和匿名交换，允许低进入壁垒的交互，并强调可负担性和灵活性。我们通过对社区成员的短期部署和半结构化访谈来探索这些设计准则的好处和利弊，并提出了突出我们设计的潜力和剩余挑战的发现。
Indirect resource exchange (IRE), where individuals share physical items with one another but do not receive direct benefits (e.g. payment), has the potential to increase communities' access to resources, reduce consumption and waste, and bootstrap social ties. Although social technologies could play a key role in realizing this potential, significant barriers have emerged to the adoption of IRE services, including concerns related to trust, reciprocity, and coordination. To explore these issues, we designed and iterated on a concept called ShareBox, a system that enables IRE through a smart lockbox. We developed ShareBox as a technology probe following a set of design guidelines including: creating a physical-virtual system, enabling asynchronous and anonymous exchange, allowing for low-entry-barrier interactions, and emphasizing affordability and flexibility. We explore the benefits and trade-offs of these design guidelines through short deployments and semi-structured interviews with community members, and present findings that highlight both the potential and the remaining challenges of our design.