Reliable and Safe Use of Machine Translation in Medical Settings
Reliable and Safe Use of Machine Translation in Medical Settings
复制标题
在医疗环境中可靠、安全地使用机器翻译
DOI:
10.1145/3531146.3533244
复制
发表时间:
2022
期刊:
影响因子:
--
通讯作者:
Niloufar Salehi
中科院分区:
文献类型:
--
作者:
Nikita Mehandru;Samantha Robertson;Niloufar Salehi
Language barriers between patients and clinicians contribute to disparities in quality of care. Machine Translation (MT) tools are widely used in healthcare settings, but even small mistranslations can have life-threatening consequences. We study how MT is currently used in medical settings through a qualitative interview study with 20 clinicians–physicians, surgeons, nurses, and midwives. We find that clinicians face challenges stemming from lack of time and resources, cultural barriers, and medical literacy rates, as well as accountability in cases of miscommunication. Clinicians have devised strategies to aid communication in the face of language barriers including back translation, non-verbal communication, and testing patient understanding. We propose design implications for machine translation systems including combining neural MT with pre-translated medical phrases, integrating translation support with multimodal communication, and providing interactive support for testing mutual understanding.
影响因子:
30.8
作者:
Ghassemi, Marzyeh;Oakden-Rayner, Luke;Beam, Andrew L.
通讯作者:
Beam, Andrew L.
DOI:
--
发表时间:
2013
期刊:
AMIA ... Annual Symposium proceedings. AMIA Symposium
影响因子:
--
作者:
Turner,AnneM;Mandel,Hannah;Capurro,Daniel
通讯作者:
Capurro,Daniel