Occupational stress in universities: staff perceptions of the causes, consequences and moderators of stress
Occupational stress in universities: staff perceptions of the causes, consequences and moderators of stress
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DOI：
10.1080/02678370117944
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发表时间：
2001-01-01
期刊：
影响因子：
6.1
通讯作者：
Stough, C
中科院分区：
文献类型：
--
作者：
Gillespie, NA;Walsh, M;Stough, C
近年来，澳大利亚大学部门经历了大规模的组织变革，包括重组、裁员和削减政府资金。与此同时，地球仪的研究前沿报告称，大学教职员工所经历的职业压力正在惊人地增加。我们报告的第一阶段的纵向调查的职业压力。共有22个焦点小组进行了178学术和一般工作人员从15所澳大利亚大学的代表性样本。这些小组的重点是了解工作人员的职业压力经历，以及对压力的来源、后果和调节因素的看法。一般和学术人员都报告说，在过去5年中，压力急剧增加。作为一个群体，学术人员报告的压力水平高于一般工作人员。确定了五个主要的压力来源，包括：资金和资源不足;工作负担过重;管理不善;工作不稳定;以及认可和奖励不足。大多数群体报告说，与工作有关的压力对其专业工作和个人福利产生了有害影响。据报告，工作环境的各个方面（支持前线同事和管理层、认可和成就、高昂的士气、灵活的工作条件）和个人应对战略（压力管理技巧、工作/非工作平衡、严格的角色界限和降低标准）有助于工作人员科普压力。研究结果提供了一个及时的洞察大学内的压力的经验。
In recent years, the Australian university sector has undergone large-scale organizational change, including restructuring, downsizing and government funding cuts. At the same tune, research front across the globe reports an alarming increase in the occupational stress experienced by university staff. We report on the first phase of a longitudinal investigation of occupational stress. A total of 22 focus groups were conducted with a representative sample of 178 academic and general staff from 15 Australian universities. The groups focused on understanding staff's experience of occupational stress, and perceptions of the sources, consequences and moderators of stress. Both general and academic staff reported a dramatic increase in stress during the previous 5 years. As a group, academic staff reported higher levels of stress than general staff. Five major or sources of stress were identified including: insufficient funding and resources; work overload; poor management practice; job insecurity; and insufficient recognition and reward. The majority of groups reported that job-related stress was having a deleterious impact on their professional work and personal welfare. Aspects of the work environment (support front co-workers and management, recognition and achievement, high morale, flexible working conditions), and personal coping strategies (stress management techniques, work/non-work balance, tight role boundaries and lowering standards), were reported to help staff cope with stress. The findings provide a timely insight into the experience of stress within universities.