Diaries from the front line—Formal supervision and job quality among social care workers during austerity
Diaries from the front line—Formal supervision and job quality among social care workers during austerity
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一线日记——紧缩时期社保工作者的正规监管和工作质量
DOI：
10.1111/1748-8583.12289
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发表时间：
2020
影响因子：
5.5
通讯作者：
Chandrima Roy
中科院分区：
文献类型：
--
作者：
I. Cunningham;C. Lindsay;Chandrima Roy
本文分析了社会护理工作者（CWs）的工作质量的看法，作为文化探索研究的一部分，并比较了公共，私营和志愿部门的经验。我们确认持续退化的外在组成部分的工作质量，同时指出，内在因素有时会减轻对CW的负面影响。具体来说，我们强调监督支持的重要性，因为它是感觉受到重视、应对、学习、批判性反思和内在奖励的来源。然而，我们还注意到，在紧缩时代，CW工作质量的这一可以说是至关重要的组成部分受到了压力，而扁平的组织结构和有限的薪酬激励措施增加了晋升到监督职位的障碍。文章的结论是确定具体部门的政策和实践的优先事项，以修复工作质量的社会护理。
This article analyses perceptions of job quality among social care workers (CWs), captured as part of cultural probe research, and comparing experiences across the public, private and voluntary sectors. We confirm the continuing degradation of extrinsic components of job quality, while noting that intrinsic factors sometimes mitigate negative impacts on CWs. Specifically, we highlight the importance of supervisory support as a source of feeling valued, coping, learning, critical reflection and intrinsic reward. However, we also note that this arguably crucial component of CW job quality has come under pressure in an era of austerity, while flatter organisational structures and limited pay incentives raise barriers to progression into supervisory roles. The article concludes by identifying sector-specific priorities for policy and practice in order to repair job quality in social care.