Why do people adopt, or reject, smartphone password managers?

Why do people adopt, or reject, smartphone password managers?
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为什么人们采用或拒绝智能手机密码管理器?

DOI:
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发表时间:
2016
期刊:
影响因子:
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通讯作者:
K. Renaud
K. Renaud
中科院分区:
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文献类型:
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作者:
Nora Alkaldi;K. Renaud

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人们使用弱密码的原因有很多,其中最有先见之明的是内存负荷和不便。选择弱密码的动机在智能手机上更具说服力,因为在小型设备上输入复杂的密码特别耗时和困难。许多与内存和不便相关的问题都可以通过使用密码管理器应用程序来改善。这样的应用程序可以生成、记忆并自动为手机上的网站和其他应用程序提供密码。考虑到这种潜力,不幸的是,这些应用程序没有得到广泛采用。我们进行了一项研究,以找出原因,调查阻碍或鼓励采用密码管理器的因素。我们发现,在采用的所有三个阶段:搜索、决定和试验,都有一些因素起到了中介作用。这项研究的发现将帮助我们更有效地营销这些工具,以鼓励未来采用密码管理器。
People use weak passwords for a variety of reasons, the most prescient of these being memory load and inconvenience. The motivation to choose weak passwords is even more compelling on Smartphones because entering complex passwords is particularly time consuming and arduous on small devices. Many of the memory- and inconvenience-related issues can be ameliorated by using a password manager app. Such an app can generate, remember and automatically supply passwords to websites and other apps on the phone. Given this potential, it is unfortunate that these applications have not enjoyed widespread adoption. We carried out a study to find out why this was so, to investigate factors that impeded or encouraged password manager adoption. We found that a number of factors mediated during all three phases of adoption: searching, deciding and trialling. The study’s findings will help us to market these tools more effectively in order to encourage future adoption of password managers.