Engage!: Co-designing Search Engine Result Pages to Foster Interactions
Engage!: Co-designing Search Engine Result Pages to Foster Interactions
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Engage！：共同设计搜索引擎结果页面以促进互动
DOI：
10.1145/3459990.3465183
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发表时间：
2021
期刊：
影响因子：
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通讯作者：
Pera, Maria Soledad
中科院分区：
文献类型：
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作者：
Allen, Garrett;Peterson, Benjamin L;Ratakonda, Dhanush kumar;Sakib, Mostofa Najmus;Fails, Jerry Alan;Kennington, Casey;Wright, Katherine Landau;Pera, Maria Soledad
在这篇文章中，我们向理解如何设计搜索引擎结果页面(SERP)迈出了一步，该页面鼓励儿童在寻找在线资源时参与其中。为此，我们进行了一次参与式设计会议，以使我们能够引起儿童的偏好，并确定儿童(6-12岁)在更传统的SERP中缺乏什么。我们了解到，孩子们想要更动态的导航结果的方式，以及通过图标与结果交互的其他方式。我们利用这些发现来设计一种新的SERP界面，我们将其命名为Chirp。为了评估包含互动元素的SERP可以在儿童中培养的参与度类型，我们在一所公立学校进行了一项用户研究。除了对任务后调查的回应外，对儿童与CHIRP的互动分析显示，增加额外的互动点会产生儿童更喜欢的SERP界面，但不一定会通过点击或花费在SERP上的时间来改变参与度。
In this paper, we take a step towards understanding how to design search engine results pages (SERP) that encourage children’s engagement as they seek for online resources. For this, we conducted a participatory design session to enable us to elicit children’s preferences and determine what children (ages 6–12) find lacking in more traditional SERP. We learned that children want more dynamic means of navigating results and additional ways to interact with results via icons. We use these findings to inform the design of a new SERP interface, which we denoted CHIRP. To gauge the type of engagement that a SERP incorporating interactive elements–CHIRP–can foster among children, we conducted a user study at a public school. Analysis of children’s interactions with CHIRP, in addition to responses to a post-task survey, reveals that adding additional interaction points results in a SERP interface that children prefer, but one that does not necessarily change engagement levels through clicks or time spent on SERP.