Nursing home environment and organizational performance: association with deficiency citations.
Nursing home environment and organizational performance: association with deficiency citations.
复制标题
疗养院环境和组织绩效:与缺陷引用的关联。
DOI:
10.1097/mlr.0b013e3181ca3d70
复制
发表时间:
2010
期刊:
影响因子:
3
通讯作者:
Mukamel,DanaB
中科院分区:
文献类型:
--
作者:
Temkin-Greener,Helena;Zheng,NanTracy;Cai,Shubing;Zhao,Hongwei;Mukamel,DanaB
Background:Work environment attributes—job design, teamwork, and work effectiveness—are thought to influence nursing home (NH) quality of care. However, few studies tested these relationships empirically.Objective:We investigated the relationship between these work environment attributes and quality of care measured by facility-level regulatory deficiencies.Methods:Data on work environment were derived from survey responses obtained (in 2006–2007) from 7418 direct care workers in 162 NHs in New York State. Data on facility deficiencies and characteristics came from the Online Survey, Certification and Reporting database. We fit multivariate linear and logistic regressions, with random effects and probability weights, to models with the following dependent variables: presence/absence of quality of life deficiencies, number of quality of care (QC) deficiencies, and presence/absence of high severity GL deficiencies (causing actual harm/immediate jeopardy). Key independent variables included work effectiveness (a 5-point Likert scale score); percent staff in daily care teams and primary assignment. The work effectiveness measure has been demonstrated to be psychometrically reliable and valid. Other variables included staffing, size, facility case-mix, and ownership.Results:In support of the proposed hypotheses, we found work effectiveness to be a statistically significant predictor of all 3 measures of deficiencies. Primary assignment of staff to residents was significantly associated with fewer QC and high severity deficiencies. Greater penetration of self-managed teams was associated with fewer QC deficiencies.Discussion:Work environment attributes impact quality of care in NHs. These findings provide important insights for NH administrators and regulators in their efforts to improve quality of care for residents.