A characterization of a business process
A characterization of a business process
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DOI：
10.1108/01443579810225522
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发表时间：
1998-09
影响因子：
9.9
通讯作者：
A. McKay;Zoe J. Radnor
中科院分区：
文献类型：
--
作者：
A. McKay;Zoe J. Radnor
近年来，越来越明显的是，一个组织的成功取决于其理解和管理其流程以满足客户要求的能力。业务流程再造(BPR)和项目管理通常被认为是改进这些流程的手段。本文的目的是强调使用业务流程的形式化描述来支持业务流程重组的潜在好处。一个案例研究被用来展示支撑基于计算机的机械产品表示的想法如何应用于业务流程。
In recent years it has become evident that the success of an organization depends on its ability to understand and manage its processes in order to meet customer requirements. Both business process reengineering (BPR) and project management are commonly advocated as means of improving these processes. The aim of this paper is to highlight the potential benefits of using formal characterizations of the business process in support of BPR. A case study is used to show how ideas that underpin the computer‐based representation of mechanical products can be applied to business processes.