Rewards and punishments on the Internet -: Behavioral control in chat rooms
Rewards and punishments on the Internet -: Behavioral control in chat rooms
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DOI：
10.1007/s11612-001-0014-y
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发表时间：
2001-06-01
期刊：
影响因子：
--
通讯作者：
Döring, N
中科院分区：
文献类型：
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作者：
Döring, N
人们常常感到遗憾的是，互联网的匿名性和物理距离阻碍了对侮辱性、种族主义或性别歧视言论等反社会行为的有效惩罚。因此，有人声称，互联网上存在着失范现象。然而，如果我们看看个人的互联网论坛和虚拟组-，其中频繁的，它变得明显，行为规则往往是明确的和一排的奖励和惩罚是用于行为控制。本研究通过对IRC和WWW上24个聊天论坛的系统行为观察、文献分析和现场实验，探讨了人们在以计算机为媒介的交流中如何利用技术制裁和社会制裁来控制对方的行为。互联网上的行为控制的边界和可能性对那些使用聊天论坛以及提供聊天论坛的人都感兴趣。因此，在讨论研究结果的实际后果时，特别考虑到滥用权力的危险。
It is often lamented that the anonymity and physical distance of the Internet prevent effective punishment for antisocial behavior such as insulting, racist or sexist comments. It is thus claimed that anomie reigns on the Internet. However, if we look at individual Internet forums and the virtual group-, which frequent them it becomes evident that behavioral rules are often explicated and a row of rewards and punishments are used for behavioral control. With the help of systematic behavioral observations, analysis of documents and field experiments in 24 selected chat forums in the IRC and WWW this study examines how people use technical and social sanctions to control each other's behavior in computer-mediated communication. Boundaries and possibilities of behavioral control on the Internet are of interest both for those who use chat forums as well as for those who offer chat forums. Accordingly, practical consequences of the results of the study are discussed with special consideration given to the danger of abuse of power.