Barriers towards hotel disaster preparedness: Case studies of post 2011 Tsunami, Japan
Barriers towards hotel disaster preparedness: Case studies of post 2011 Tsunami, Japan
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酒店防灾障碍：2011 年日本海啸后的案例研究
DOI：
10.1016/j.ijdrr.2018.01.008
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发表时间：
2018
影响因子：
5
通讯作者：
Iuchi Kanako
中科院分区：
文献类型：
--
作者：
Nguyen David N.;Imamura Fumihiko;Iuchi Kanako
对于许多沿海目的地来说，其地理位置提供了各种内在资源，这些资源是其旅游业的基础，同时也使该地区面临自然灾害风险。虽然旅游和灾害管理领域的文献已经确定了住宿业在备灾方面的潜力，但在2011年日本东部大地震期间，很少有酒店被指定为疏散建筑物。本研究采用调查与访谈相结合的方法，调查了地方政府与酒店之间的灾害管理合作状况。由于相似的人口规模、旅游经济的存在和海啸易损性的历史，日本的三个城市被选中。采访揭示了酒店在采取备灾举措时面临的一些常见障碍，如疏散培训、应急物资维护以及向游客传达危险风险。目的地营销组织在一个城市的存在有助于改善公共部门和私营部门之间的合作，使利益攸关方能够克服他们面临的一些财务、知识和人力资源限制。
For many coastal destinations, its geography provides a variety of intrinsic resources that serve as the foundation of its tourism industry, while simultaneously exposing the area to natural hazard risks. Although literature in the fields of tourism and disaster management have identified the accommodation industry's potential in contributing towards disaster preparedness, very few hotels were designated as evacuation buildings during the 2011 Great East Japan Earthquake. Utilizing a mixed methodology of surveys and interviews, this research investigated the state of disaster management collaboration between local governments and hotels. Three Japanese cities were selected due to similar population sizes, presence of a tourism economy, and a history of tsunami vulnerability. Interviews revealed a number of common barriers hotels faced in adopting disaster preparedness initiatives, such as evacuation training, maintaining emergency supplies, and communicating hazard risks to tourists. The presence of a destination marketing organization in one city, contributed towards improved collaboration between the public and private sectors, allowing stakeholders to overcome some of the financial, knowledge, and human resource limitations facing them.