Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation
Impact of mobile technology-enabled HR gamification on employee performance: An empirical investigation
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DOI：
10.1016/j.im.2022.103647
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发表时间：
2022-03
期刊：
影响因子：
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通讯作者：
J. Benitez;Laura Ruiz;Aleš Popovič
中科院分区：
文献类型：
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作者：
J. Benitez;Laura Ruiz;Aleš Popovič
本研究从信息技术（IT）支持的组织能力视角、技术可供性理论和组织游戏化的理论基础出发，研究企业对移动技术的使用如何与人力资源（HR）游戏化计划的执行及其对员工工作绩效和财务绩效的影响相关联。我们的中心论点通过 134 家公司的调查数据集进行了测试。我们发现：(1) 移动技术支持的 HR 游戏化计划可提高工作满意度和员工敬业度，(2) 员工敬业度和工作满意度是提高工作绩效和通过 IT 创造业务价值的途径。
This study draws from the information technology (IT)-enabled organizational capabilities perspective, technology affordance theory, and theoretical foundations of organizational gamification to examine how firms’ usage of mobile technology may be associated with the execution of human resource (HR) gamification initiatives and its effect on employee job performance and financial performance. Our central thesis was tested with a survey dataset from 134 firms. We found that: (1) Mobile technology-enabled HR gamification initiative improves job satisfaction and employee engagement and (2) employee engagement and job satisfaction are the pathways to improve job performance and create business value from IT.