Controlling Smart Devices in the Home

Controlling Smart Devices in the Home
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控制家中的智能设备

DOI:
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发表时间:
2006
期刊:
The Information Society
影响因子:
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通讯作者:
L. Hamill
L. Hamill
中科院分区:
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文献类型:
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作者:
L. Hamill

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家用电器已经取代了许多家务劳动。但我们希望这些设备有多人性化,我们想给它们多大的自主权?为了阐明这些问题,首先讨论会话代理(自然语言接口)的使用和限制。然后描述了生活在智能住宅中的家庭的某些方面的体验,并与19世纪英国雇佣仆人的雇主的体验进行了比较。根据这项研究,人们似乎不希望家用设备非常人性化,也不希望给它们太多的自主权。建议设计师遵守两条规则:智能家居设备应该让人牢牢控制,并且应该尽可能地看不见和听不到。
Domestic appliances have replaced much human labor in the home. But how human do we want these devices to be, and how much autonomy do we want to give them? To throw some light on these questions, first the use and limitations of conversational agents (natural language interfaces) are discussed. Then some aspects of the experience of families living in a smart house are described, and compared with that of employers of servants in 19th-century Britain. On the basis of this research it appears that people do not want household devices to be very human, and do not want to give them much autonomy. Designers are recommended to observe two rules: Smart domestic devices should put people firmly in control and should as far as possible be unseen and unheard.