Reactivity to Sustainability Metrics: A Configurational Study of Motivation and Capacity
Reactivity to Sustainability Metrics: A Configurational Study of Motivation and Capacity
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对可持续性指标的反应：动机和能力的配置研究
DOI：
10.1017/beq.2020.20
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发表时间：
2020
影响因子：
3
通讯作者：
D. Crilly
中科院分区：
文献类型：
--
作者：
Rieneke Slager;Jean‐Pascal Gond;D. Crilly
之前关于反应性的研究发现，公司对可持续发展指标的反应存在显著差异。反应性被定义为改变组织行为，以更好地符合被衡量的衡量标准。我们认为，反应性是由对话、动机和能力以一种配置的方式驱动的。在实证方面，我们使用模糊集定性比较分析方法来分析企业对FTSE4Good可持续发展指数的反应。我们发现了动机和能力之间存在互补和替代效应的证据。基于这些影响，我们开发了一种可持续发展指标的反应性类型，该类型还将指标用作绩效反馈和计算能力建设的工具进行了理论化。我们表明，当从构型上研究反应性时，我们可以识别以前被低估的反应类型。我们讨论了研究和使用可持续发展指标作为负责任行为的治理工具的理论和实践意义。
Previous research on reactivity—defined as changing organizational behaviour to better conform to the criteria of measurement in response to being measured—has found significant variation in company responses toward sustainability metrics. We propose that reactivity is driven by dialogue, motivation, and capacity in a configurational way. Empirically, we use fuzzy set qualitative comparative analysis to analyze company responses to the sustainability index FTSE4Good. We find evidence of complementary and substitute effects between motivation and capacity. Based on these effects, we develop a typology of reactivity to sustainability metrics, which also theorizes the use of metrics as tools for performance feedback and the building of calculative capacity. We show that when reactivity is studied configurationally, we can identify previously underacknowledged types of responses. We discuss the theoretical and practical implications for studying and using sustainability metrics as governance tools for responsible behaviour.