LOCALLY RATIONAL DECISION-MAKING - THE DISTRACTING EFFECT OF INFORMATION ON MANAGERIAL PERFORMANCE
LOCALLY RATIONAL DECISION-MAKING - THE DISTRACTING EFFECT OF INFORMATION ON MANAGERIAL PERFORMANCE
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DOI:
10.1287/mnsc.38.2.212
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发表时间:
1992-02-01
影响因子:
5.4
通讯作者:
WINER, RS
中科院分区:
文献类型:
--
作者:
GLAZER, R;STECKEL, JH;WINER, RS
This paper describes a phenomenon called "locally rotional" decision-making, in which the mere presence of information may have dysfunctional consequences even if decision makers do not process the information incorrectly. Using the results from an experiment conducted with a strategic market simulation game, we find that the accessibility of information results in a disposition to focus on those components of decision-making most clearly addressed by the information. If these are not the components most closely tied to success, overall performance may in fact suffer. The decision-making process is thus "locally rational" since it may be optimal with respect to specific components of a larger plan, but globally suboptimal with regard to ultimate outcomes and for the organization as a whole. We describe the implications of the phenomenon for the use of market-related data in managerial decision-making.