Development of Wellness Programs During the COVID-19 Pandemic Response
Development of Wellness Programs During the COVID-19 Pandemic Response
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DOI：
10.3928/00485713-20200613-01
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发表时间：
2020-07-01
影响因子：
0.5
通讯作者：
Ackerman, Marra G.
中科院分区：
文献类型：
--
作者：
Spray, Amanda M.;Patel, Nikhil A.;Ackerman, Marra G.
卫生保健工作者在最近的大流行中处于第一线，他们的身心健康面临着重大挑战。这篇文章详细介绍了一个医疗保健系统和两个学术附属医院系统为其前线工作人员提供情感支持的努力。多管齐下的办法描述了协调努力，以减少服务重复和加强信息集中。这包括加强教职员工和受训人员获得个人和集体治疗以及获得高质量自助资源的途径。已获得持续的反馈，以确保努力与所表达的需求保持一致，并根据需要对服务进行修改。本文试图概述一个保健系统迄今如何处理工作人员支助这一重要问题，以及在这一过程中遇到的挑战和吸取的教训。
Health care workers are on the front lines of the recent pandemic, facing significant challenges to their physical and mental health. This article details the efforts undertaken by a health care system and two academically affiliated hospital systems to provide emotional support to their frontline staff. The multipronged approach describes coordinating efforts to decrease duplication of services and to increase centralization of information. This included enhancing pathways for faculty, staff, and trainees to obtain individual and group treatment and to have access to high-quality self-help resources. Continuous feedback has been elicited to ensure that efforts are consistent with expressed needs and in turn services undergo modifications as needed. This article seeks to provide an overview of how one health system has thus far approached the important issue of staff support as well as the challenges experienced and lessons learned along the way.