Patient-clinician ethnic concordance and communication in mental health intake visits
Patient-clinician ethnic concordance and communication in mental health intake visits
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DOI:
10.1016/j.pec.2013.07.001
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发表时间:
2013-11-01
影响因子:
3.5
通讯作者:
Shrout, Patrick E.
中科院分区:
文献类型:
--
作者:
Alegria, Margarita;Roter, Debra L.;Shrout, Patrick E.
Objective: This study examines how communication patterns vary across racial and ethnic patient-clinician dyads in mental health intake sessions and its relation to continuance in treatment, defined as attending the next scheduled appointment.Methods: Observational study of communication patterns among ethnically/racially concordant and discordant patient-clinician dyads. Primary analysis included 93 patients with 38 clinicians in race/ethnic concordant and discordant dyads. Communication was coded using the Roter Interaction Analysis System (RIAS) and the Working Alliance Inventory Observer (WAI-O) bond scale; continuance in care was derived from chart reviews.Results: Latino concordant dyad patients were more verbally dominant (p < .05), engaged in more patient-centered communication (p < .05) and scored higher on the (WAI-O) bond scale (all p < .05) than other groups. Latino patients had higher continuance rates than other patients in models that adjusted for non-communication variables. When communication, global affect, and therapeutic process variables were adjusted for, differences were reversed and white dyad patients had higher continuance in care rates than other dyad patients.Conclusion: Communication patterns seem to explain the role of ethnic concordance for continuance in care. Practice implications: Improve intercultural communication in cross cultural encounters appears significant for retaining minorities in care. (C) 2013 Elsevier Ireland Ltd. All rights reserved.