Why Do Some People Manage Phishing Emails Better Than Others?
Why Do Some People Manage Phishing Emails Better Than Others?
复制标题
为什么有些人比其他人更好地管理网络钓鱼电子邮件?
DOI:
--
复制
发表时间:
2012
期刊:
影响因子:
--
通讯作者:
M. Butavicius
中科院分区:
文献类型:
--
作者:
M. Pattinson;C. Jerram;K. Parsons;Agata McCormac;M. Butavicius
Purpose – The purpose of this paper is to investigate the behaviour response of computer users when either phishing e‐mails or genuine e‐mails arrive in their inbox. The paper describes how this research was conducted and presents and discusses the findings.Design/methodology/approach – This study was a scenario‐based role‐play experiment that involved the development of a web‐based questionnaire that was only accessible by invited participants when they attended a one‐hour, facilitated session in a computer laboratory.Findings – The findings indicate that overall, genuine e‐mails were managed better than phishing e‐mails. However, informed participants managed phishing e‐mails better than not‐informed participants. Other findings show how familiarity with computers, cognitive impulsivity and personality traits affect behavioural responses to both types of e‐mail.Research limitations/implications – This study does not claim to evaluate actual susceptibility to phishing emails. The subjects were University...