Why Do Some People Manage Phishing Emails Better Than Others?

Why Do Some People Manage Phishing Emails Better Than Others?
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为什么有些人比其他人更好地管理网络钓鱼电子邮件?

DOI:
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发表时间:
2012
期刊:
Information Management & Computer Security
影响因子:
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通讯作者:
M. Butavicius
M. Butavicius
中科院分区:
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文献类型:
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作者:
M. Pattinson;C. Jerram;K. Parsons;Agata McCormac;M. Butavicius

文献摘要

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目的-本文的目的是调查计算机用户的行为反应时,无论是钓鱼电子邮件或真正的电子邮件到达他们的收件箱。本文介绍了这项研究是如何进行的,并提出和讨论的findings.Design/methodology/approach -本研究是一个基于场景的角色扮演实验,涉及开发一个基于网络的问卷,只有被邀请的参与者,当他们参加了一个小时,促进会议在一个computerlaborator.Findings -研究结果表明,总体而言,真正的电子邮件比钓鱼电子邮件管理得更好。然而,知情的参与者比不知情的参与者更好地管理网络钓鱼电子邮件。其他研究结果显示如何熟悉计算机,认知冲动和人格特质影响行为反应,这两种类型的e-mail.Research限制/影响-这项研究并不声称评估实际的易感性网络钓鱼电子邮件。主题是大学…
Purpose – The purpose of this paper is to investigate the behaviour response of computer users when either phishing e‐mails or genuine e‐mails arrive in their inbox. The paper describes how this research was conducted and presents and discusses the findings.Design/methodology/approach – This study was a scenario‐based role‐play experiment that involved the development of a web‐based questionnaire that was only accessible by invited participants when they attended a one‐hour, facilitated session in a computer laboratory.Findings – The findings indicate that overall, genuine e‐mails were managed better than phishing e‐mails. However, informed participants managed phishing e‐mails better than not‐informed participants. Other findings show how familiarity with computers, cognitive impulsivity and personality traits affect behavioural responses to both types of e‐mail.Research limitations/implications – This study does not claim to evaluate actual susceptibility to phishing emails. The subjects were University...