DIFFERENTIATION OF BOUNDARY SPANNING ROLES - LABOR NEGOTIATIONS AND IMPLICATIONS FOR ROLE-CONFLICT
DIFFERENTIATION OF BOUNDARY SPANNING ROLES - LABOR NEGOTIATIONS AND IMPLICATIONS FOR ROLE-CONFLICT
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DOI：
10.2307/2393532
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发表时间：
1992-03-01
影响因子：
10.4
通讯作者：
PODOLNY, J
中科院分区：
文献类型：
--
作者：
FRIEDMAN, RA;PODOLNY, J
在本文中，我们检验了一个假设，即边界跨越是一个微分函数，不一定是由一个人完成的，正如许多以前的研究所假设的那样。利用在劳资谈判期间收集的纵向网络数据，我们发现谈判团队中的一些人（“代表”）与对手建立联系，而另一些人（“看门人”）与对手建立联系；一些中介以任务为导向的联系（以建议流衡量），而另一些中介社会情感联系（以信任流衡量）。在整个谈判过程中，信任和咨询经纪人角色的区分非常强烈，而代表和看门人角色的区分随着合同截止日期（以及角色冲突的可能性增加）的临近而变得更加明显。这种分析区别表明，必须从概念上和方法上对角色冲突进行不同的审查，并扩大了管理潜在角色冲突的可用选择范围。
In this paper we test the hypothesis that boundary spanning is a differentiated function that is not necessarily performed by one person, as assumed in much previous research. Using longitudinal network data collected during labor negotiations, we found that some individuals on the bargaining teams ("representatives") broker ties toward their opponents, while others ("gatekeepers") broker ties from their opponents; and some broker task-oriented ties (measured by flows of advice), while others broker socioemotional ties (measured by flows of trust). Differentiation of trust and advice brokerage roles was strong throughout the negotiations, while differentiation of representative and gatekeeper roles became more distinct as the contract deadline (and increased potential for role conflict) neared. This analytic distinction suggests that role conflict must be examined differently, both conceptually and methodologically, and widens the range of options available for managing potential role conflicts.