It’s going to be okay: Measuring Access to Support in Online Communities
It’s going to be okay: Measuring Access to Support in Online Communities
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一切都会好起来的:衡量在线社区中获得支持的情况
DOI:
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发表时间:
2018
期刊:
影响因子:
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通讯作者:
E. L. Mendoncca
中科院分区:
文献类型:
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作者:
D. Dalmazi;A. D. Santos;E. L. Mendoncca
People use online platforms to seek out support for their informational and emotional needs. Here, we ask what effect does revealing one’s gender have on receiving support. To answer this, we create (i) a new dataset and method for identifying supportive replies and (ii) new methods for inferring gender from text and name. We apply these methods to create a new massive corpus of 102M online interactions with gender-labeled users, each rated by degree of supportiveness. Our analysis shows wide-spread and consistent disparity in support: identifying as a woman is associated with higher rates of support - but also higher rates of disparagement.