The consequences of assistant roles in the public services: Degradation or empowerment?
The consequences of assistant roles in the public services: Degradation or empowerment?
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DOI：
10.1177/0018726707082848
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发表时间：
2007-09-01
期刊：
影响因子：
5.7
通讯作者：
Heron, Paul
中科院分区：
文献类型：
--
作者：
Bach, Stephen;Kessler, Ian;Heron, Paul
本文考虑在组织变革的背景下，分工的转变是否以及如何导致工作场所角色的赋权或降级。它侧重于英国公共服务部门助理的出现，特别是这是否会导致担任这一角色的人及其合作的专业人员的地位下降或赋权。集中在教育和社会关怀方面的助理角色，案例研究结果表明，随着这些角色的发展，助理本身和他们的合作专业人员在工作和就业条件方面都在一定程度上获得了授权。然而，委员会指出，这些后果对利益攸关方并不是明确的积极影响，而且各分部门各不相同。该条支持那些认为劳动分工的变化会给所涉工人带来混合的、可能相互矛盾的结果的人。它还促成了一种文献，该文献表明，结果取决于背景，提出次级部门的条件可能会产生影响。
This article considers whether and how shifts in the division of labour in the context of organizational change lead to the empowerment or degradation of workplace roles. It focuses on the emergence of assistants in the British public services and, in particular, whether this leads to the degradation or empowerment of those who fill the role and the professionals they work with. Concentrating upon assistant roles in education and social care, case study findings suggest that as these roles develop, the assistants themselves and their co-professionals are empowered to some degree both in terms of their work and employment conditions. However, it notes that these consequences are not unambiguously positive for the stakeholders and vary by sub-sector The article lends support to those who have argued that changes in the division of labour result in blended and potentially contradictory outcomes for the workers involved. It also contributes to a literature which suggests that outcomes are contingent upon context, proposing that sub-sector conditions can be influential.