Facilitating the Communication of Politeness through Fine-Grained Paraphrasing
Facilitating the Communication of Politeness through Fine-Grained Paraphrasing
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DOI：
10.18653/v1/2020.emnlp-main.416
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发表时间：
2020-11
期刊：
影响因子：
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通讯作者：
Liye Fu;Susan R. Fussell
中科院分区：
文献类型：
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作者：
Liye Fu;Susan R. Fussell
在技术的帮助下，人们越来越能够跨越地理、文化和语言障碍进行交流。这种能力也带来了新的挑战，因为对话者需要调整他们的沟通方法以适应日益多样化的情况。在这项工作中，我们迈出了自动帮助人们调整他们的语言以适应特定交流环境的第一步。作为一个案例研究，我们着重于促进语用意图的准确传递，并介绍了一种在特定交际环境下建议达到预期礼貌水平的释义方法。我们通过在两个真实的交流场景中对我们的方法进行评估来证明该方法的可行性，并表明在这两种情况下它都可以减少说话人的意图和听话人的感知之间的错位的可能性。
Aided by technology, people are increasingly able to communicate across geographical, cultural, and language barriers. This ability also results in new challenges, as interlocutors need to adapt their communication approaches to increasingly diverse circumstances. In this work, we take the first steps towards automatically assisting people in adjusting their language to a specific communication circumstance. As a case study, we focus on facilitating the accurate transmission of pragmatic intentions and introduce a methodology for suggesting paraphrases that achieve the intended level of politeness under a given communication circumstance. We demonstrate the feasibility of this approach by evaluating our method in two realistic communication scenarios and show that it can reduce the potential for misalignment between the speaker’s intentions and the listener’s perceptions in both cases.