The Assessment of Team Performance: Observations and Needs
The Assessment of Team Performance: Observations and Needs
复制标题
团队绩效评估：观察和需求
DOI：
--
复制
发表时间：
2017
期刊：
影响因子：
--
通讯作者：
A. Woods
中科院分区：
文献类型：
--
作者：
E. Salas;Denise L. Reyes;A. Woods
组织中团队的大量存在说明了团队绩效测量工具的重要性。考虑到团队固有的复杂性，本章提出了一些见解和图片的研究和实践团队合作的测量随着时间的推移。我们定义了什么使一个团队，并确定了一个有效的团队的特征。然后，我们提出了关键的意见，以团队绩效测量，反映了30年的经验，第一作者，在观察，测量和评估团队绩效在各个领域。这些观察提供了洞察什么态度，行为和认知团队如何感受，行动和思考在绩效评估中发挥不可或缺的作用，同时考虑情境因素和构建考虑因素。支持团队和绩效测量的文献，我们提供了在过去的30年中，从一个样本的团队绩效测量文献的主要贡献。最后，我们需要开发未来的团队为基础的测量方法的讨论。在对未来的讨论中，重点放在我们需要，作为一个领域，通过设计和验证目标从业者需要的有效的基于性能的措施，继续缩小研究和实践之间的差距。
The abundance of teams within organizations illustrates the importance of team performance measurement—tools that measure teamwork. Taking into account the inherently complex nature of teams, this chapter presents a few insights and a picture of the research and practice on teamwork measurement over time. We define what makes a team and identify the characteristics of an effective team. Then, we present critical observations to team performance measurement that reflect the 30 years of experience of the first author, at observing, measuring, and assessing team performance in various domains. These observations provide insight into what attitudes, behaviors, and cognitions—how teams feel, act, and think—play an integral role in performance assessment, while taking situational factors and construct considerations into account. Support is presented from the literature on teams and performance measurement, and we provide major contributions from a sample of team performance measurement literature in the past 30 years. We conclude with a discussion on needs for developing future team-based measurement approaches. In this discussion of the future, emphasis is placed on our need, as a field, to continue closing the gap between research and practice through designing and validating effective performance-based measures that target practitioner needs.
DOI：
10.1037/0096-1523.29.2.326
发表时间：
2003-04-01
影响因子：
2.1
作者：
Shockley, K;Santana, MV;Fowler, CA
通讯作者：
Fowler, CA