How Indians Responded to the Arogya Setu App?
How Indians Responded to the Arogya Setu App?
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DOI：
10.4103/ijph.ijph_499_20
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发表时间：
2020-06-01
影响因子：
1.7
通讯作者：
Haloi, Banashri
中科院分区：
文献类型：
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作者：
Kodali, Prakash Babu;Hense, Sibasis;Haloi, Banashri
mHealth 应用程序 Arogya Setu 可以为遏制和管理 COVID-19 做出重大贡献。本研究通过对 Arogya Setu 应用程序用户的评论进行综合内容分析，探讨了他们的体验和期望。使用描述性统计和主题分析对五百零三篇最相关的评论进行了分析。评论主要集中在用户接受度 (80%)、应用程序实用性 (72.8%) 和应用程序功能 (62.2%) 方面。专题分析得出四个主题：用户接受度、应用程序的实用性、印度政府按时推出应用程序的及时性以及用户提出的担忧和警告。这些有助于增强应用程序功能，实现实时数据捕获和分析，并为当局提供及时信息，以便做出更好的决策。
The mHealth app Arogya Setu can substantially contribute to the containment and management of COVID-19. This study explores the experiences and expectations of Arogya Setu app users by conducting a combined content analysis of their reviews. Five hundred and three most relevant reviews were analyzed using the descriptive statistics and thematic analysis. The reviews are primarily posted in the areas of user acceptance (80%), app usefulness (72.8%), and app features (62.2%). The thematic analysis resulted in four themes: user acceptance, app usefulness, promptness of the Indian Government in bringing the app on time, and concerns and cautions raised by the users. These help in strengthening the app features enabling the real-time data capture and analytics and providing timely information to authorities for better decision-making.