Fostering a High-Performance Culture in Offshore Software Engineering Teams Using Balanced Scorecards and Project Scorecards
Fostering a High-Performance Culture in Offshore Software Engineering Teams Using Balanced Scorecards and Project Scorecards
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使用平衡记分卡和项目记分卡在离岸软件工程团队中培养高绩效文化
DOI：
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发表时间：
2011
期刊：
影响因子：
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通讯作者：
M. Apte
中科院分区：
文献类型：
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作者：
G. Höfner;V. S. Mani;Raghu Nambiar;M. Apte
印度是全球软件开发的首选地点。为了在印度取得长期成功，跨国公司的附属单位需要克服几个挑战。例如，他们必须能够吸引和留住人才，并在团队规模方面达到临界质量。受控单位还必须不断从其合作伙伴那里获得需要高级能力的工作。这就需要展示卓越，而这又需要一种高绩效的文化。我们分享我们在一家德国跨国公司的附属单位培养这种文化的经验。我们的理念是吸引和留住人才。描述了一种使用平衡记分卡和项目记分卡来激励卓越的绩效测量系统。此外，我们还讨论了一个培训计划，为我们的团队提供所需的知识和能力。使用这种方法的结果。
India is a preferred location for global software development. To be successful in India over the long run, captive units of multinational corporations (MNCs) need to overcome several challenges. For example, they must be able to attract and retain talent and attain a critical mass in terms of team size. A captive unit must also continually get work that demands advanced competences, from its partners. This necessitates demonstrating excellence, which in turn requires a high-performance culture. We share our experience in fostering such a culture at a captive unit of a German MNC. We outline our concept to attract and retain talent. A performance measurement system that uses balanced scorecards and project scorecards to motivate excellence is described. In addition, we talk about a training program that equips our teams with the required knowledge and capabilities. The results of using this approach are presented.