Empathic engineering: helping deliver dignity through design.
Empathic engineering: helping deliver dignity through design.
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DOI：
10.3109/03091902.2015.1088090
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发表时间：
2014
影响因子：
--
通讯作者：
Clarkson PJ
中科院分区：
文献类型：
--
作者：
Hosking I;Cornish K;Bradley M;Clarkson PJ
尊严是医疗保健的一个关键价值。技术也被认为是医疗保健服务的基本组成部分，但也是患者非人性化的潜在原因。因此，了解如何设计医疗设备来帮助提供尊严是很重要的。本文探讨了移情工具作为工程师和设计师产生移情的一种方式，使他们能够为尊严设计的作用。提出了一个框架，使同情工具和尊严感的结果之间的联系。它代表了一个广泛的系统观点，为审查移情工具的有效性以及如何系统地理解特定医疗设备的尊严提供了一个结构。
Dignity is a key value within healthcare. Technology is also recognized as being a fundamental part of healthcare delivery, but also a potential cause of dehumanization of the patient. Therefore, understanding how medical devices can be designed to help deliver dignity is important. This paper explores the role of empathy tools as a way of engendering empathy in engineers and designers to enable them to design for dignity. A framework is proposed that makes the link between empathy tools and outcomes of feelings of dignity. It represents a broad systems view that provides a structure for reviewing the evidence for the efficacy of empathy tools and also how dignity can be systematically understood for particular medical devices.