Manager emotional intelligence and project success: The mediating role of job satisfaction and trust
Manager emotional intelligence and project success: The mediating role of job satisfaction and trust
复制标题
DOI：
10.1016/j.ijproman.2016.05.012
复制
发表时间：
2016-10
影响因子：
8
通讯作者：
Azadeh Rezvani;Artemis Chang;A. Wiewiora;N. Ashkanasy;P. Jordan;R. Zolin
中科院分区：
文献类型：
--
作者：
Azadeh Rezvani;Artemis Chang;A. Wiewiora;N. Ashkanasy;P. Jordan;R. Zolin
在许多部门，复杂项目的数量正在增加，相关的挑战也很大。通过实地研究，我们旨在了解项目经理的情绪智力（EI）如何有助于项目的成功。我们提出并检验了一个模型，将EI与项目成功联系起来，并检验了项目经理的工作满意度和信任度在这种关系中的中介作用。基于从澳大利亚国防工业的373个项目经理收集的数据，我们的研究结果表明，EI项目的成功，工作满意度和信任有积极的影响。此外，我们发现的证据表明，工作满意度和信任调解EI和项目成功之间的关系。我们的研究结果表明，高层管理者应该意识到项目经理的工作满意度和信任的重要性，这两者都可以在复杂的项目情况下促进项目的成功。
The number of complex projects is increasing across many sectors and the associated challenges are substantial. Using a field study we aim to understand how project managers' emotional intelligence (EI) contributes to project success. We propose and test a model linking EI to project success and examine the mediating effects of project managers' job satisfaction and trust on this relationship. Based on data collected from 373 project managers in the Australian defence industry, our results indicate that EI has a positive impact on project success, job satisfaction, and trust. Moreover, we found evidence that job satisfaction and trust mediate the relationship between EI and project success. Our findings suggest that top management should be aware of the importance of project managers' job satisfaction and trust, which can both serve to boost project success in complex project situations.