Imagining Caring Futures for Frontline Health Work
Imagining Caring Futures for Frontline Health Work
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DOI：
10.1145/3555581
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发表时间：
2022-11
影响因子：
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通讯作者：
Azra Ismail;Deepika Yadav;Meghna Gupta;Kirti Dabas;Pushpendra Singh;Neha Kumar
中科院分区：
文献类型：
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作者：
Azra Ismail;Deepika Yadav;Meghna Gupta;Kirti Dabas;Pushpendra Singh;Neha Kumar
护理工作者越来越多地在日常生活中使用数字技术，用于监测、经济补偿、培训、协调等。国家和企业行为者投入了大量资源来实现这一数字化转变，特别是在COVID-19大流行期间。然而，照料工作的报酬长期偏低，而且继续依赖于来自少数群体和边缘化背景的妇女。我们的论文探讨了护理人员如何仔细应对数字化、不稳定性和复杂的社会关系，试图照顾他们的社区和彼此。我们分析了新型冠状病毒大流行期间印度一线卫生工作者的新兴数字生态系统，这些动态非常明显。我们的研究提请注意四个相互关联的方式，工人实行护理，通过指导他们的努力对生存，韧性，宣传，和/或阻力。我们建议这些也可以通过研究人员和从业人员的护理方向，批判性地反思和指导技术设计，使更多的关怀未来，为（和）工人和社区。
Care workers are increasingly using digital technology in their daily lives, for monitoring, financial compensation, training, coordination, and more. State and corporate actors have invested significant resources to enable this digital shift, particularly during the COVID-19 pandemic. However, care work has remained chronically underpaid, and continues to rely on women from minoritized and marginalized backgrounds. Our paper examines how care workers carefully navigate digitization, precarity, and complex social relationships, in an attempt to care for their communities and each other. We analyze the emerging digital ecosystem for frontline health workers in India during the COVID-19 pandemic where these dynamics have been highly visible. Our research draws attention to four interconnected ways in which workers practiced care, by directing their efforts towards survival, resilience, advocacy, and/or resistance. We suggest these also as care orientations that can be adopted by researchers and practitioners, to critically reflect on and direct technology design towards enabling more caring futures, for (and with) workers and communities.