Perceived supervisor support: contributions to perceived organizational support and employee retention.
Perceived supervisor support: contributions to perceived organizational support and employee retention.
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DOI：
10.1037/0021-9010.87.3.565
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发表时间：
2002-06
期刊：
影响因子：
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通讯作者：
R. Eisenberger;Florence Stinglhamber;C. Vandenberghe;I. L. Sucharski;Linda Rhoades
中科院分区：
文献类型：
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作者：
R. Eisenberger;Florence Stinglhamber;C. Vandenberghe;I. L. Sucharski;Linda Rhoades
三项研究调查了员工对主管支持 (PSS) 的感知、感知组织支持 (POS) 和员工流动率之间的关系。研究 1 发现，针对来自不同组织的 314 名员工，PSS 与 POS 的时间变化呈正相关，表明 PSS 导致 POS。针对 300 名零售销售员工的研究 2 表明，PSS-POS 关系随着组织中感知主管地位的增加而增加。研究 3 发现，针对 493 名零售销售员工，证据与 POS 完全调节 PSS 和员工流动率之间的负相关关系的观点一致。这些研究表明，主管只要对组织有认同感，就会对 POS 做出贡献，并最终有助于保留职位。
Three studies investigated the relationships among employees' perception of supervisor support (PSS), perceived organizational support (POS), and employee turnover. Study 1 found, with 314 employees drawn from a variety of organizations, that PSS was positively related to temporal change in POS, suggesting that PSS leads to POS. Study 2 established, with 300 retail sales employees, that the PSS-POS relationship increased with perceived supervisor status in the organization. Study 3 found, with 493 retail sales employees, evidence consistent with the view that POS completely mediated a negative relationship between PSS and employee turnover. These studies suggest that supervisors, to the extent that they are identified with the organization, contribute to POS and, ultimately, to job retention.