Emerging Definitions of Boutique and Lifestyle Hotels: A Delphi Study

Emerging Definitions of Boutique and Lifestyle Hotels: A Delphi Study
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精品酒店和生活方式酒店的新兴定义:德尔福研究

DOI:
10.1080/10548408.2013.827549
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发表时间:
2013
影响因子:
7.2
通讯作者:
D. Quadri
D. Quadri
中科院分区:
管理学2区
文献类型:
--
作者:
David L. Jones;J. Day;D. Quadri

文献摘要

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摘要尽管人们对住宿业中的精品和生活方式越来越感兴趣,但对于“精品酒店”或“生活方式酒店”还没有一个公认的定义。精品和生活方式酒店战略为酒店公司在竞争日益激烈的市场中提供了重要的差异化点。目前的研究确定的定义使用德尔菲分析的答复,从一个不同的专家组从住宿业。41名小组成员参与了三轮问题的过程。该研究确定,精品酒店的最佳特征是提供高水平服务的小型时尚酒店。生活方式酒店被描述为创新的,并提供更多的个人体验比所谓的“品牌”酒店。
ABSTRACT Despite growing interest in the boutique and lifestyle sector of the lodging industry, there is not an accepted definition of either “boutique hotel” or “lifestyle hotel.” Boutique and lifestyle hotel strategies provide hotel companies with important points of differentiation in an increasingly competitive marketplace. The current study determined definitions using a Delphi analysis of responses from a diverse group of experts from the lodging industry. Forty-one panel members were involved in the process that was undertaken with three rounds of questions. The study determined that boutique hotels are best characterized as small, stylish hotels that offer high levels of service. Lifestyle hotels are described as innovative and provide more of a personal experience than so-called “branded” hotels.