The Impact on Older People’s Wellbeing of Leaving Heritage Volunteering and the Challenges of Managing this Process
The Impact on Older People’s Wellbeing of Leaving Heritage Volunteering and the Challenges of Managing this Process
复制标题
留下遗产志愿服务对老年人福祉的影响以及管理这一过程的挑战
DOI：
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发表时间：
2021
期刊：
影响因子：
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通讯作者：
S. Moffatt
中科院分区：
文献类型：
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作者：
B. Davenport;A. Newman;S. Moffatt
志愿服务对老年志愿者和接待他们的组织的好处是有据可查的。由于与年龄有关的条件而被迫离开志愿服务的影响，以及这对志愿人员管理人员造成的任何挑战，都没有得到充分的研究。本研究探讨了志愿者和志愿者管理者在志愿服务生命周期中如何经历这一点，以及该主题是否值得进一步研究。半结构化的采访进行了14个老年人，谁是（或曾）志愿者在三个文化遗产组织在英格兰东北部的七个志愿者管理人员从这些组织。这些代表了该地区遗产组织的多样性。志愿人员讨论了离开志愿服务的损失，但也表示，个人评价和代理的形式是可能的，减轻了离开的影响。志愿者管理人员讨论了组织框架和他们与志愿者形成的关系如何塑造他们的实践。这些关系创造了一种组织互惠的感觉，导致一些管理人员超越规则，以维持人们的志愿服务。结果表明，支持个人机构可以改善离开志愿服务的影响，但组织将受益于阐明的程度和限制，支持。
The benefits of volunteering for older volunteers and for the organisations who host them is well-documented. The impact of being obliged to leave volunteering due to age-related conditions, and any challenges that this creates for volunteer managers, are under-researched. This study explored how volunteers and volunteer managers experienced this point in the volunteering lifecycle and whether the topic warranted further research. Semi-structured interviews were carried out with fourteen older people, who were (or had been) volunteers at one of three cultural heritage organisations in the north-east of England alongside seven volunteer managers from those organisations. These represented the diversity of heritage organisations in the region. Volunteers discussed leaving volunteering in terms of loss but also indicated that forms of personal appraisal and agency were possible, ameliorating the impact of leaving. Volunteer managers discussed how organisational frameworks and the relationships they formed with volunteers shaped their practices. These relationships created a sense of organisational reciprocity which led some managers to exceed the rules in order to sustain people in their volunteering. The results suggest that supporting personal agency could ameliorate the impact of leaving volunteering but that organisations would benefit from articulating the extent and the limits of that support.