Help-Seeking: A review of the literature
Help-Seeking: A review of the literature
复制标题
寻求帮助：文献综述
DOI：
--
复制
发表时间：
1978
影响因子：
3.1
通讯作者：
Nancy Gourash
中科院分区：
文献类型：
--
作者：
Nancy Gourash
求助包括一系列复杂的问题。本次调查评估了三个主题的经验性工作：求助对象、社会网络在求助过程中的作用以及帮助互动的结果。包括对人们向哪里寻求帮助、他们寻求帮助的问题的类型、提供的帮助的类型以及影响对获得帮助的满意度的条件的审查。提出了未来的研究方向，特别强调了对有效提供服务的影响。
Help-seeking encompasses a complex set of issues. The present survey appraises the empirical work covering three topics: the people who seek help, the role of the social network in the help-seeking process, and the outcome of the helping interaction. Included are reviews of where people turn for assistance, the type of problems for which they seek help, the kind of aid provided, and conditions influencing satisfaction with help received. Future research directions are presented with special emphasis on implications for effective delivery of services.