Assumptions Considered Harmful
Assumptions Considered Harmful
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DOI：
10.1007/978-3-540-73287-7_54
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发表时间：
2007-07
期刊：
影响因子：
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通讯作者：
H. Winschiers-Theophilus;J. Fendler
中科院分区：
文献类型：
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作者：
H. Winschiers-Theophilus;J. Fendler
在纳米比亚的可用性工程的文化评价显示了一些良好的做法，以及当地的不足的方法。跨文化可用性工程的一个主要挑战是西方对可用性及其相关假设的隐含理解，这往往导致当地不适当的可用性评估。与不同的纳米比亚用户群体举行的概念化会议证实了对“可用性”一词的不同看法。没有一个小组提到与“可用性”相关的术语，如速度，可学习或可记忆。因此，标准的可用性测试包括双重偏见，通过西方的可用性定义和相关的方法选择，旨在测试一个已经有偏见的目标。因此，我们建议一个以民族为中心的软件开发框架，其中包括上下文的可用性重新定义。
A cultural evaluation of Usability Engineering in the Namibian context reveals a number of good practices as well as locally inadequate methods. One major challenge in cross-cultural Usability Engineering is the implicit western understanding of usability and its associated assumptions which often lead to a locally inappropriate usability evaluation. Conceptualisation sessions held with different Namibian user groups confirmed a deviating perception of the term ”usability”. None of the groups mentioned terms ”commonly” associated with ”usability” such as speed, learnable, or memorable. Thus standard usability testing comprises a dual bias through the western definition of usability and the related choice of methods which aim to test an already biased objective. We therefore suggest an ethno-centric software development framework which incorporates a contextual redefinition of usability.