Trust as a Leap of Hope for Transaction Value: A Two-Way Street Above and Beyond Trust Propensity and Expected Trustworthiness.
Trust as a Leap of Hope for Transaction Value: A Two-Way Street Above and Beyond Trust Propensity and Expected Trustworthiness.
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信任是交易价值的希望之跃：超越信任倾向和预期可信度的双向之路。
DOI：
10.1007/978-3-319-16151-8_3
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发表时间：
2015
期刊：
影响因子：
--
通讯作者：
P. Li
中科院分区：
文献类型：
--
作者：
P. Li
对于信任研究的现状，存在两种不同的看法，一种是乐观的，另一种是悲观的。我部分同意这两种观点，但不对称地更倾向于悲观观点。本章的主要目的有两个。首先探讨当前信任研究存在问题的深层原因。其次，我探讨了当前问题的潜在解决方案。我的论点的中心主题是，信任应该被定义为委托人故意决定自愿增加委托人对受托人的特定脆弱性，使其超出委托人的信任倾向以及超出委托人对受托人可信度的信心期望（由于受托人的特质特征或由于制度保证）。从这个意义上说，信任应该被重新定义为利用脆弱性来提升交易价值的希望之跃。这是因为信任研究对社会研究其他领域最值得称赞的潜在贡献可能在于将高度脆弱性从要避免的风险重新定义为要创造和捕捉的机会。讨论了这种重构对推进未来信任研究的重要影响。
There are two divergent views concerning the status of trust research, one being optimistic and the other being pessimistic. I partially agree with both views, but asymmetrically more toward the pessimistic view. The primary purpose of this chapter is twofold. First, I explore the underlying reasons for the current problems in trust research. Second, I explore the potential solutions to the current problems. The central theme of my argument is that trust should be defined as trustor’s deliberate decision to voluntarily increase trustor’s specific vulnerability toward trustee above and beyond trustor’s propensity to trust as well as above and beyond trustor confident expectation of trustee’s trustworthiness (either due to trustee’s trait-like characters or due to institutional assurance). In this sense, trust should be reframed as a leap of hope to enhance transaction value by taking advantage of vulnerability. This is because the most laudable potential contribution from trust research to other domains of social research may lie in the reframing of high vulnerability from a risk to be avoided to an opportunity to be created and captured. The critical implications of this reframing to advance future trust research are discussed.