Measuring communication quality in the Neonatal Intensive Care Unit.
Measuring communication quality in the Neonatal Intensive Care Unit.
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DOI：
10.1038/s41390-021-01522-6
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发表时间：
2022-03
影响因子：
3.6
通讯作者：
Kelley, Amy S.
中科院分区：
文献类型：
--
作者：
Guttmann, Katherine F.;Orfali, Kristina;Kelley, Amy S.
High quality communication between providers and parents of seriously ill neonatal patients is vital and yet poorly understood. Feudtner summarized five challenges and seven priorities to the study and advancement of pediatric palliative care. Improvement of communication is a priority, while lack of specification and measurement of outcomes relevant to the pediatric population remains a challenge. Specifically, measurement of communication quality in pediatrics, and especially neonatology, is problematic. We conducted a focused review of this topic which we hope will serve to support further research. We reviewed the current literature in Pubmed and searched the Palliative Care Research Cooperative (PCRC) instrument library. We found five validated instruments which met our criteria, relied on patient or surrogate report, and were developed to measure quality of communication and/or satisfaction with communication with adult patients or their surrogates. Our Pubmed search yielded 249 unique results, only two of which met our inclusion criteria. We conclude that development and exhaustive testing of a validated, comprehensive measure of communication quality for the neonatal population is needed. Without such a measure, it will be difficult to advance the field and achieve high quality prognostic communication for the parents of seriously ill babies.
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