Conceptualising the impact of information asymmetry on through-life cost: case study of machine tools sector
Conceptualising the impact of information asymmetry on through-life cost: case study of machine tools sector
复制标题
概念化信息不对称对整个生命周期成本的影响：机床行业的案例研究
DOI：
10.1016/j.promfg.2018.10.172
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发表时间：
2018
期刊：
影响因子：
--
通讯作者：
Farsi M
中科院分区：
文献类型：
--
作者：
Farsi M
信息不对称（IA）在上下文的多样性和重要性方面是一个最具挑战性的方面，通过生命周期成本的产品服务系统（PSS）。IA是合同协议所涉各方之间共享的信息、数据和知识的不平衡。在PSS下的制造系统中，参与合同协议的几方之间的交互和有效沟通依赖于信息和上下文的连续性和准确性。在这样的系统中，上下文的多样性表现出复杂性和不确定性，在整个生命周期的成本计算，并随后在PSS成本评估。虽然PSS的经济方面已经研究过了，IA对整个寿命成本和不同的PSS解决方案的影响还没有详细说明。考虑到制造业的价值链，本文引入了一个新的概念，PSS层次进行全寿命成本计算的存在IA的各种PSS解决方案。此外，本文提出了一个通用的生命周期模型，不同的PSS解决方案，以评估总拥有成本（TCO）。所提出的模型已经开发，以支持在制造系统中的合同设计的决策。本研究考虑制造商，服务提供商和客户的角度来开发TCO模型使用机床制造的案例研究。
Information asymmetry (IA) in terms of contextual variety and importance is one of the most challenging aspects of through-life costing in product-service systems (PSS). IA is an imbalance in the information, data and knowledge shared among the parties involved in a contractual agreement. In manufacturing systems under PSS, interaction and effective communication among several parties who are involved in a contractual agreement, rely on the continuity and accuracy of information and context. In such systems, contextual variety exhibits complexity and uncertainty in through-life costing and subsequently in PSS cost assessment. Although the economic aspect of PSS has been studied previously, the impact of IA on through-life cost and for different PSS solutions has not been detailed. Considering manufacturing value chains, this paper introduces a new concept of PSS-hierarchy to perform through-life costing in the presence of IA for various PSS solutions. Moreover, this paper proposes a generic life-cycle model for different PSS solutions to assess the total cost of ownership (TCO). The proposed model has been developed to support decisions on contract design in manufacturing systems. This study considers the manufacturer, service provider and customer perspectives to develop the TCO model using a machine tool manufacturing case study.