Turnover intentions of community mental health workers in psychosocial rehabilitation services
Turnover intentions of community mental health workers in psychosocial rehabilitation services
复制标题
DOI：
10.1023/a:1025000703487
复制
发表时间：
1997-12-01
影响因子：
2.7
通讯作者：
Robinson, SE
中科院分区：
文献类型：
--
作者：
Blankertz, LE;Robinson, SE
员工离职是社区心理卫生管理者面临的重要课题。本文报告了PSR工人的离职意向，这是一个在全国范围内迅速增长的社区心理健康劳动力群体。根据该领域的文献和研究结果，提出了一个预期离职的预测模型，包括员工特征、工作特征和员工态度。研究发现，有七个变量可以预测意向离职：较年轻的年龄、较高的情绪衰竭、较低的工作成就感、对职业道路缺乏认识、拥有硕士学位、曾在PSR工作过以及与既有精神疾病又有艾滋病的客户共事。为协助各机构减少人员更替，讨论了工作人员发展的组织政策和建议。
Staff turnover is an important topic for community mental health administrators. This paper reports on turnover intentions of PSR workers, a rapidly growing sector of the community mental health labor force as reported in a nationwide survey. A predictive model of intended turnover, suggested by literature in the field as well as study finding, included worker characteristics, job characteristics and worker attitudes. It was found that seven variables predicted intended turnover: younger age, higher emotional exhaustion, a feeling of lower job fulfillment, the lack of a perception of a career path, having a master's degree, having held a previous job in PSR and working with clients who have both a mental illness and AIDS. To assist agencies in reducing turnover, organizational policies and recommendations for staff development are discussed.