The Future of Maintenance for Industrial Product-Service Systems
The Future of Maintenance for Industrial Product-Service Systems
复制标题
工业产品服务系统维护的未来
DOI：
--
复制
发表时间：
2013
期刊：
影响因子：
--
通讯作者：
A. Shaw
中科院分区：
文献类型：
--
作者：
R. Roy;J. Erkoyuncu;A. Shaw
本文旨在介绍工业产品服务系统维护的未来发展趋势。在整个制造业中，集成产品和服务的兴趣越来越大，其中维护在交付性能驱动的解决方案（例如可用性）中起着关键作用。可以观察到，工业的目标是获得竞争优势，客户越来越倾向于转移合同中反映的风险和不确定性。向服务的转变也给行业带来了更大的压力，要准确地预测服务需求，从而实现服务提供的成本和性能。鉴于这些驱动因素，技术和组织主题正在出现，以减少服务阶段的不确定性和成本，如文中所解释和讨论的那样。
This paper aims to present a landscape of interests that are emerging for the future of maintenance in Industrial Product-Service Systems. Across manufacturing industries there is growing interest to integrate products and services, where maintenance has a key role in delivering performance driven solutions (e.g. availability). It is observed that industry is aiming to gain competitive advantage, and the customer is increasingly intending to transfer the risks and uncertainties as reflected in contracts. The shift towards services is also putting more pressure on industry to accurately predict service requirements in terms of resulting cost and performance that enables the service provision. In light of these drivers, technologies and organisational themes are emerging to reduce uncertainty and cost for the in-service phase as explained and discussed in the paper.