Exploring mobile phone and social media use in a Nairobi slum: a case for alternative approaches to design in ICTD
Exploring mobile phone and social media use in a Nairobi slum: a case for alternative approaches to design in ICTD
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探索内罗毕贫民窟中手机和社交媒体的使用：ICTD 中替代设计方法的案例
DOI：
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发表时间：
2015
期刊：
影响因子：
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通讯作者：
Susan Wyche
中科院分区：
文献类型：
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作者：
Susan Wyche
技术开发人员继续开发新的信息和通信技术，以解决国际发展中的长期问题。然而，不成功的项目数量之多表明，在试图为特定人群开发新的应用程序之前，更好地了解该人群使用技术的方式非常重要。我们认为，这意味着采用一种方法论的方法，认识到思想发展缓慢，随着时间的推移。作为实现这一过程的第一步，我们提出了一个探索性的定性研究的结果移动的电话和社会媒体的使用之间的非正式解决方案，或“贫民窟”，在内罗毕，肯尼亚。我们的实地调查揭示了贫民窟环境特有的背景因素如何影响移动的手机拥有率和互联网接入。我们利用这些发现提出了一种替代的设计方法，这种方法考虑了生活在贫民窟的现实，并与居民互动。我们还讨论了在利用信通技术促进发展研究中加强反思的必要性。
Technology developers continue to develop new information and communication technologies (ICTs) aimed at addressing longstanding problems in international development. However, the sheer number of unsuccessful projects shows the importance of better understanding the ways in which a given population uses technology, before attempting to build novel applications for that population. We argue that this means adopting a methodological approach that recognizes that ideas develop slowly over time. As a first step in realizing this process, we present results from an exploratory qualitative study of mobile phone and social media use among residents of an informal settlement, or "slum", in Nairobi, Kenya. Our fieldwork reveals how contextual factors unique to slum environments affect mobile phone ownership and Internet access. We use these findings to propose an alternative approach to design, which accounts for the realities of living in a slum, and engages with residents. We also address the need for greater reflexivity in ICTD research.