Communicating, Measuring and Preserving Knowledge in Software Development
Communicating, Measuring and Preserving Knowledge in Software Development
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软件开发中的交流、衡量和保存知识
DOI：
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发表时间：
2000
期刊：
影响因子：
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通讯作者：
C. Johansson
中科院分区：
文献类型：
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作者：
C. Johansson
软件工程是一个快速变化的领域，尤其是在其技术基础方面。计算机和信息技术既改变了要建立的系统的类型，也改变了建立这些系统的方法和工具。为了保持竞争力，毫无疑问，知识管理对企业学习过程非常重要。但是，即使公司在技术上上级竞争对手，他们也常常发现很难在公司内部处理知识。知识就是知道，就是意识到某件事。通过行动、通过专业实践获得的知识是最有价值的知识。显性知识可以用文字和数字来表达，而隐性知识不容易表达，因此难以形式化和记录。这篇学位论文展示了在交流、测量和保存知识方面所做努力的结果。在软件开发领域内没有或很少知识的个人交流知识的方法。此外，知识管理在团队层面（小组）的经验。我们的研究表明，知识是难以衡量的，因此难以保存在文本或数字格式。相反，我们建议你应该建立社交网络，更多地依靠口头交流。
Software Engineering is a rapidly changing area, especially in terms of its technological foundation. The computer and information technology changes both the kind of systems to be built and the methods and tools available with which to build them. To be able to stay competitive there is no doubt that managing knowledge is very important to the corporate learning process. But even when companies are superior to their competitors technologically, they often find it hard to handle knowledge within the company. Knowledge is to know, to be aware of something. Knowledge that have been gained by action, by exercise of a profession, is the most valuable knowledge. Explicit knowledge can be expressed by words and numbers, while tacit knowledge is not easily expressed and thus hard to formalize and write down. This licentiate’s dissertation presents the results from efforts in communicating, measuring and preserving knowledge. Approaches for communicating knowledge to individuals with no or little knowledge within the software development domain are presented. Furthermore, experiences regarding knowledge management at team level (small group) are presented. Our study show that knowledge is hard to measure, and thus difficult to preserve in text or number format. Instead, we propose that you should build social networks and rely more on oral communication.