Delivering patients to sacré coeur: collective intelligence in digital volunteer communities

Delivering patients to sacré coeur: collective intelligence in digital volunteer communities
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DOI:
10.1145/2470654.2470769
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发表时间:
2013-04
期刊:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Kate Starbird
Kate Starbird
中科院分区:
其他
文献类型:
--
作者:
Kate Starbird

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本研究探讨了危机事件发生后数字志愿者和其他相关信通技术用户的信息处理活动。本文综合了以往几项数字志愿服务研究的结果,提出了一种新的方法来概念化数字志愿者的活动,从注重组织转向注重信息运动。使用分布式认知的透镜,本研究将集体智慧描述为系统内的信息转换,其中认知在社会上分布在个体之间以及通过他们的工具和资源。本文展示了数字志愿者如何通过传递、放大、验证和构建信息等活动,在灾难事件发生后作为一个集体智能认知系统发挥作用。
This study examines the information-processing activities of digital volunteers and other connected ICT users in the wake of crisis events. Synthesizing findings from several previous research studies of digital volunteerism, this paper offers a new approach for conceptualizing the activities of digital volunteers, shifting from a focus on organizing to a focus on information movement. Using the lens of distributed cognition, this research describes collective intelligence as transformations of information within a system where cognition is distributed socially across individuals as well as through their tools and resources. This paper demonstrates how digital volunteers, through activities such as relaying, amplifying, verifying, and structuring information, function as a collectively intelligent cognitive system in the wake of disaster events.