Social Responsibility Tools in Online Gambling: A Survey of Attitudes and Behavior among Internet Gamblers
Social Responsibility Tools in Online Gambling: A Survey of Attitudes and Behavior among Internet Gamblers
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DOI：
10.1089/cpb.2009.0062
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发表时间：
2009-08-01
期刊：
影响因子：
--
通讯作者：
Parke, Jonathan
中科院分区：
文献类型：
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作者：
Griffiths, Mark D.;Wood, Richard T. A.;Parke, Jonathan
迄今为止，很少有实证研究关注赌博中的社会责任。这项研究考察了玩家使用由瑞典游戏公司Svenska Spel设计的社会责任工具PlayScan的态度和行为。通过PlayScan，玩家可以选择使用各种社会责任控制工具（例如，个人游戏预算，赌博习惯的自我诊断测试，自我排除选项）。共有2348名参与者参加了一项在线问卷调查。参与者是Svenska Spel在线赌博网站的客户。结果显示，超过四分之一的玩家（26%）使用过PlayScan。绝大多数激活了PlayScan的用户（9 / 10）表示PlayScan很容易使用。超过一半的PlayScan用户（52%）认为它很有用；19%的人表示不是。许多功能被认为对在线赌徒有用，包括限制设置（70%），查看他们的赌博档案（49%），自我排除设施（42%），自我诊断问题赌博测试（46%），赌博问题的信息和支持（40%），以及赌博档案预测（36%）。就实际（相对于理论）使用情况而言，超过一半的PlayScan用户（56%）设置了消费限制，40%的用户进行了自我诊断赌博问题测试，17%的用户使用了自我排除功能。
To date, little empirical research has focused on social responsibility in gambling. This study examined players' attitudes and behavior toward using the social responsibility tool PlayScan designed by the Swedish gaming company Svenska Spel. Via PlayScan, players have the option to utilize various social responsibility control tools (e.g., personal gaming budgets, self-diagnostic tests of gambling habits, self-exclusion options). A total of 2,348 participants took part in an online questionnaire study. Participants were clientele of the Svenska Spel online gambling Web site. Results showed that just over a quarter of players (26%) had used PlayScan. The vast majority of those who had activated PlayScan (almost 9 in 10 users) said that PlayScan was easy to use. Over half of PlayScan users (52%) said it was useful; 19% said it was not. Many features were seen as useful by online gamblers, including limit setting (70%), viewing their gambling profile (49%), self-exclusion facilities (42%), self-diagnostic problem gambling tests (46%), information and support for gambling issues (40%), and gambling profile predictions (36%). In terms of actual (as opposed to theoretical) use, over half of PlayScan users (56%) had set spending limits, 40% had taken a self-diagnostic problem gambling test, and 17% had used a self-exclusion feature.