Contribution analysis as an approach to enable public managers to demonstrate public value: The Scottish context

Contribution analysis as an approach to enable public managers to demonstrate public value: The Scottish context
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贡献分析作为公共管理者展示公共价值的一种方法:苏格兰背景

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发表时间:
2016
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通讯作者:
J. Connolly
J. Connolly
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作者:
J. Connolly

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目的 这篇论文的目的有两个。首先,本文考察了贡献分析与公共价值的契合程度。其次,基于苏格兰的背景,本文探讨了如何使用贡献分析作为一种方法,以支持公共管理者在面临严重治理挑战的时候(包括在紧缩时期)在伙伴关系背景下展示价值。 设计/方法/方法 这篇论文的经验基础来自公共部门的应用经验和与国家机构的咨询。作者是一家全国性政府机构--苏格兰国民健康服务体系的公共经理(直到2013年)。这项研究还根据作为学术顾问在与国家伙伴关系机构(改善保健苏格兰和苏格兰教育,2013年至今)的贡献分析中收集的数据,通过一系列讲习班,作为与评价方法和做法有关的能力建设咨询活动的一部分。 发现 基于对苏格兰三个国家公共部门机构的研究和经验,该文件展示了公共管理者如何尽管面临困难,仍然采用了贡献分析,以及这如何有助于促进公共价值。 原创性/价值 由于复杂的治理系统的动态和紧缩的压力,公共管理者在展示其方案和服务的影响方面面临严峻挑战,这项研究有助于为公共管理者提供战略,使其能够以务实的方式展示公共价值。
Purpose The purpose of this paper is twofold. First, the paper considers the level of congruence between contribution analysis and public value. Second, based on the Scottish context, the paper examines how contribution analysis can be used as a method to support public managers to demonstrate value within partnership contexts in times of acute governance challenges (including in times of austerity). Design/methodology/approach The empirical underpinning of the paper emerges from strands of applied public sector experience and consultancy with national agencies. The author was a public manager (up to 2013) within a national government agency – NHS Health Scotland. The research is also informed by data gathered as an academic consultant in contribution analysis with national partnership-based agencies (Healthcare Improvement Scotland and Education Scotland, 2013-present) through a series of workshops as part of consultancy activity on capacity building in relation to evaluation methodology and practice. Findings Based on research and experience with three national public sector agencies in Scotland, the paper demonstrates how public managers, despite difficult challenges, have adopted contribution analysis and how this has served to facilitate public value. Originality/value In a time when public managers are facing acute challenges in demonstrating the impact of their programmes and services due to the dynamics of complex governance systems coupled with the pressure of austerity, this research helps to equip public managers with strategies to enable the demonstration of public value in pragmatic terms.