Upsold: Real Estate Agents, Prices, and Neighborhood Inequality. By Max Besbris. Chicago: University of Chicago Press, 2020. Pp. 221. $90.00 (cloth); $30.00 (paper).
Upsold: Real Estate Agents, Prices, and Neighborhood Inequality. By Max Besbris. Chicago: University of Chicago Press, 2020. Pp. 221. $90.00 (cloth); $30.00 (paper).
复制标题
增售:房地产经纪人、价格和邻里不平等。
DOI:
10.1086/719696
复制
发表时间:
2022
影响因子:
4.4
通讯作者:
P. Hepburn
中科院分区:
文献类型:
--
作者:
P. Hepburn
B esbris’s Upsold is a sharp and insightful ethnography that falls elegantly at the intersection of economic and urban sociology. The book’s numerous contributions expand beyond the dysfunction of America’s housing markets and provide us with a better understanding of markets more generally. The core idea of the book is that middle men, mediators, and intermediaries matter for how markets function. Specifically, Besbris argues that real estate agents operate as far more than transaction facilitators, but actually influence market outcomes in profound and meaningful ways. The book contains numerous examples, but the most salient are price differentials and racial segregation. For the former, it is abundantly clear to anyone who has ever purchased a home that real estate agents actively market homes above their clients’ budgets, presumably to garner higher commissions. But what Besbris reveals is that the process is highly inconsistent across housing markets, with wealthy households being upsold far more aggressively than more modest home seekers. While this might seem, at least at first, like a rare instance of inequality working in reverse, the reality is that so long as such a process continues, it reaffirms high prices (and good investments) in already wealthy communities, while leaving others to decline. For the latter, Besbris contributes to our understanding of racial steering by describing how real estate agents understand and defend the process—something that is critically important for policymaking, yet too often glossed over in the extant research. Most agents, it seems, understand that fair housing law exists and know they are not supposed to answer questions like “what sorts of people live in this building?” Thus the harm occurs in the unspoken moments of the interaction, particularly when real estate agents believe themselves to be doing the job of matching housing to their clients’ preferences. Because these preferences are often both unspoken and, given the numerous tradeoffs involved, unspeakable, real estate agents take it upon themselves to assume the preferences