Disclosure, Privacy, and Stigma on Social Media: Examining Non-Disclosure of Distressing Experiences
Disclosure, Privacy, and Stigma on Social Media: Examining Non-Disclosure of Distressing Experiences
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DOI：
10.1145/3386600
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发表时间：
2020-06-01
影响因子：
3.7
通讯作者：
Andalibi, Nazanin
中科院分区：
文献类型：
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作者：
Andalibi, Nazanin
在特定的社交媒体上披露痛苦和耻辱可能是有益的，然而，许多可能从这种披露中受益的人并没有参与其中。我研究了决定不在特定的社交媒体上披露耻辱经历的因素。我对使用社交媒体的美国女性进行了深度采访，这些女性经历过怀孕失败，并且没有在确定的社交媒体上透露过自己的失败。我详细介绍了六种与自我、受众、网络、社会、平台和时间性相关的因素，这些因素有助于做出不披露的决定。我表明，在之前的工作中引入的披露决策（DDM）框架解释了披露的发生，也解释了社交媒体上的不披露决策。我展示了DDM如何建立和连接先前的隐私理论，即通信隐私管理和上下文完整性。我讨论了围绕消除披露障碍的设计含义，以促进有益的披露和减少污名。
Disclosures of distress and stigma on identified social media can be beneficial Yet, many who may benefit from such disclosures do not engage in them. I examine factors that inform decisions to not disclose stigmatized experiences on identified social media. I conducted in-depth interviews with women in the US who used social media, had experienced pregnancy loss, and had not disclosed about their loss on identified social media. I detail six types of factors related to the self, audience, network, society, platform, and temporality that contribute to non-disclosure decisions. I show that the Disclosure Decision-Making (DDM) framework introduced in prior work explaining disclosures when they do occur, also explains non-disclosure decisions on social media. I show how DDM builds from and bridges prior privacy theories, namely, Communication Privacy Management and Contextual Integrity. I discuss design implications around removing barriers to disclosure to facilitate beneficial disclosures and reduce stigma.